SSENSE Review

**This post contains affiliate links and I will be compensated if you make a purchase after clicking on our links.

What Is SSENSE?

Speaking about high-end affordable fashion, an online retailer, SSENSE, got your back. This Montreal-based e-commerce online shop offers a wide range of luxury designers’ clothing and accessories to fit everyone’s taste. In other words, SSENSE is a ‘hot spot’ for fashion enthusiasts and trend-setters in their never-ending hunt for a trendy piece of garment from couturier.

Is SSENSE legit & Authentic?

Spotlighted dozens of times by popular online media players like Canada NewsWire, CTV News, Medium, and Flare, SSENSE plays a fair and transparent game on the market. The brand has never compromised the authenticity and originality of the items they sell. Knowing this, the answer is easy to give – SSENSE is legit and not a scam.

 

SSENSE Shopping Review

Trend-setters and fashion enthusiasts will absolutely love the range of exclusive high-end clothing SSENSE has to offer. The brand focuses on selling items from trending brands, so their collection is always rich in the latest pieces of garment. Gucci, Armani, Louis Vuitton, Balenciaga, Dior, Givenchy, Alexander Wang, and lots more.

With a continuous desire to make a life of people keen on fashion easier, SSENSE provides a very accessible and fast way of shopping by making it possible to access their online platform from any possible location. Whether you are planning to shop for accessories, shoes, bags, or just everyday clothing, SSENSE got it covered.

SSENSE gives its buyers the chance to shop in different three main categories including Menswear, Womenswear, and Everything else. Plus, you can shop by picking up your favorite designer’s brand.

Besides these categories, the website allows customers to sort items based on the latest arrivals, trending products, low to high and high to low price ranges, and colors.

SSENSE for Women covers a large array of items perfect for going out and chill on the sofa. The trendy pieces for women include:

• Accessories: watches, wallets and cardholders, bag accessories, cosmetic cases, eyewear, umbrellas, towels, socks, scarves, keychains, jewelry and fine jewelry, hats, and gloves;
• Bags: backpacks, travel bags, clutches and pouches, tote bags, shoulder bags, duffle and top handle bags, messenger bags and satchels.
• Clothing: activewear, swimwear, dresses, tops, sweater, jackets and coats, skirts, jeans, shorts, jumpsuits, pants, and lingerie.
• Shoes: sneakers, boots, sandals, flats, and heels.

SSENSE for Men is full of classy and street style designer clothing. Here are the products men can invest in when shopping with SSENSE:

• Accessories: belts and suspenders, wallets and cardholders, watches, eyewear, blankets, umbrellas, ties, gloves, socks, hats, scarves, pocket squares and tie bars, jewelry and keychains.
• Bags: travel bags, backpacks, briefcases, tote bags, duffle bags, pouches and document holders, and messenger bags.
• Clothing: suits and blazers, jackets and coats, shirts, sweaters, jeans, pants, shorts, underwear and loungewear, tops, and swimwear.
• Shoes: boat shoes and moccasins, sneakers, espadrilles, loafers, monk straps, boots, lace-ups, and sandals.

Golden Goose Review on SSENSE

“Perfect imperfection” is how fashion enthusiasts would describe Golden Goose and their signature items.

This Italian brand is famous for their hand-crafted sneakers that come to their customers already pre-distressed, colorfully destroyed, and the most importantly unique!

If you are scouring for Golden Goose sneakers, SSENSE offers a truly amazing selection of them for both men and women.

GOLDEN GOOSE White & Brown Slide Classic High Sneakers

Hand-crafted in Italy, these GOLDEN GOOSE White & Brown Slide Classic High Sneakers are hailed as both stylish and comfortable.

Already distressed and smudged leather with a signature logo stamp makes these classic shoes a great element to every look.

GOLDEN GOOSE White & Green Super-Star Sneakers

Unlike many other sneakers, GOLDEN GOOSE White & Green Super-Star are very versatile. You can pair them with a strict office outfit or simply with a relaxed pair of jeans. A great thing is that signature pre-distressed design allows you not to worry about messing up your new pair of shoes.

 

GOLDEN GOOSE Black & Silver Hi Star Sneakers

If you tend towards classic everyday sneakers, then GOLDEN GOOSE Black & Silver Hi Star Sneakers are the right pair to invest in. Because of a hand-crafted pre-distressed design, they won’t feel clunky on your feet.

Mostly all GOLDEN GOOSE sneakers come in a unisex style, but not in case of Hi star model. On-trend rubber mid-high platform with white smudging gives this pair of shoes a truly feminine touch. Got the feeling they are right for you?

Gucci Review on SSENSE

When hunting for Gucci, SSENSE is the right place to be. While the fashion market is overwhelmed with the amount of fake Gucci products, SSENSE guarantees the authenticity of all the designer’s items they sell. Plus, the collection of Gucci products they offer is insane!

It will be hard to name all the Gucci items available on SSENSE, therefore this SSENSE review picks those always ‘hot’ and in fashion.

GUCCI Beige Medium GG Supreme Ophidia Tote Bag

Famed for its classy design, the GUCCI Beige Medium GG Supreme Ophidia Tote Bag remains one of the hottest and most -wanted Gucci products. The bag features a beige-coated canvas with a recognizable brown logo pattern. Antique gold-toned metal details complement this Italian-crafted tote bag.

If you want to go with this iconic style Gucci bag, simply add it to your shopping bag on SSENSE. The retail price is $1250.

GUCCI White & Green Ace Sneakers

Classy white sneakers will for sure tie your wardrobe together. Especially when they are GUCCI White & Green Ace Sneakers.

Made of white leather and featuring a croc-embossed leather heel tab, these Gucci icons are ready to add all the ultra-clean vibes to any outfit.

You can grab this pair of super classy and versatile sneakers for $650 on SSENSE.

GUCCI Brown & Gold Square Sunglasses for Men

GUCCI Brown & Gold Square Sunglasses are defined by a minimalistic shape in a gold-tone metal frame. The elegant Gucci logo is engraved on metal temples offering a simplistic masculine look. Plus, brown lenses feature 100% UV protection.

These GUCCI Brown & Gold Square Sunglasses retail for $495 on SSENSE.

Dr. Martens Review on SSENSE

Everyone knows Dr. Martens and everyone wants to grab a pair of them for a good price. Why not shop on SSENSE then? Since the brand ensures authenticity and offers a wide range of Dr. Martens’s well-known shoes, you can get them in one click without any stress.

DR. MARTENS Black Croc Patent 1460 Boots

These Iconic Dr. Martens ankle-high military boots with a round toe are made of croc-embossed patent leather. The Air Cushion rubber platform provides great comfort while walking.

They feature a usual for Dr. Martens shoes logo webbing pull-loop at heel collar giving them a typical signature look.

You can grab this pair of Dr. Martens Black Croc Patent 1460 Boots on SSENSE for $150.

DR. MARTENS Black 1461 Bex Derbys for Men and Women

We like the style of these unisex chunky-soled oxfords. The smooth and soft black leather looks very sophisticated, while the contrast yellow topstitching serves as a recognizable brand’s detail.

Available for both, men and women, these ultra-modern shoes are selling for $130 on SSENSE.

DR. MARTENS Black Vegan 1460 Felix Boots for Men and Women

With no doubt, the 1460 Felix boots are the most iconic pair of Dr. Martens. Made of synthetic faux leather, boots are easy to break in. Plus, the leather will get softer the more you wear them.

With a $150 price tag, these beautiful unisex time-honored boots are available on SSENSE.

Beige Burberry Cashmere Burberry Sweater

This long sleeve cashmere Burberry sweater is amazing! It’s got the nice classic Burberry design. Perfect sweater for the cold winter.

Off-White x Timberland Black Edition Velvet Boots

You already know I am saving up for these bad boys. I am in love with these. Who wouldn’t be? The exterior is fully velvet with a round toe. Part of the Off-White x Timberland collaboration collection.

Off-White Multicolor Camo Quote Card Holder

You already know how much I enjoy my Off-White card holder. This is a new release for the one I purchased. Multicolor camo edition. Very unique and you have to love the Off-White design. Truly a one of a kind streetwear brand.

SSENSE Customer Service Reviews & Ratings

Being honest and transparent in this SSENSE review is our mission. After precise research, we found out that even with thousands of satisfied customers, 1 million followers on Instagram, and a great media presence in general, the brand has the rating of only 3.56/5 stars from 892 customer reviews according to Sitejabber and 4.5/5 stars based on 33, 577 reviews according to TrustPilot.

Let’s see what makes SSENSE customers satisfied and what exactly turns them off.

One SSENSE customer expresses her satisfaction with the authenticity of products by writing:

“Awesome website for brand names. Everything I’ve ordered I love and I never see those items on other websites either!”

The other customer review on TrustPilot highlights fast delivery services and high quality of the product by stating:

“Very much satisfied with the T-shirt’s and clothing, a good fit and comfortable, quality and style are point and order arrived in a timely manner, would shop at SSENSE again for any clothing needs, thanks.”

Even so, some buyers left feedbacks confirming their poor experience with SSENSE.

 “I received wrong size package and I tried to contact the customer service with no reply in both email and sent phone. The package still new and I haven’t even worn it.”

Certainly, customer support and tricky delivery are the most frequently stated issues, however, keep in mind that the number of positive reviews significantly outweighs feedbacks about poor experience.

SSENSE Return & Shipping Policy

The SSENSE return policy is quite strict. However, by following straightforward and clear steps stated by the customer support team, you may easily receive a refund for any ordered item. Be aware that SSENSE doesn’t offer exchanges.

This SSENSE review summarizes the key rules of the SSENSE return policy. By keeping them in mind, it is guaranteed you won’t experience any troubles with sending the product back.

• Final Sale products and face-masks can’t be returned
• The refund will be issued only for products returned within 30 days of the date the item was delivered.

All the items, including footwear, intimate apparel and swimwear, self-care products (fragrances, face, body, and hair), and products within the technology category must be returned in their original packaging with tags, unused, unaltered, and unwashed.

Do not panic if your order comes without a return slip inside the box. You actually don’t need it. Because SSENSE follows a no-paper policy for waste reduction, everything can be done online or via phone. So that, to place a return, an online request form must be submitted.

This can be done via SSENSE account or over the phone with one of the customer support agents.
You then must receive instructions via email and send your purchase back by following them. When the return product is received by SSENSE, the refund will be issued within the next 5 business days.

Last, but not least, the return shipping is out of charge only for customers located in Canada, the US, and Japan.
Apropos of shipping, since SSENSE delivers to over 100 countries, the price and delivery time will vary.

For orders under $100, Canadian buyers will pay $5-$8 depending on where they live. Products that cost more than $100 are entitled to free standard delivery, as well as priority orders regardless of their size. But, the delivery time for standard orders is up to 3 days, while priority – only 1 day.

US clients will pay $12 for orders under $300, and get free shipment for orders above this amount.
Countries such as Austria, Belgium, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland Portugal, Spain, Sweden, and Switzerland have shipping costs of $20 and free delivery for orders over $250.

All other European countries have to pay up to $40 for orders under $500.
The delivery time for all international shipments is around 2 to 5 business days.

SSENSE Discounts

Twice a year, at the end of the Autumn and Spring seasons, SSENSE makes big sales time for their customers. They usually offer up to 70% discount for all available items. Besides this, SSENSE is actively offering its loyal customers some exclusive deals and discounts during the year.

It may be free shipping or even up to 15% discount on items that you like.

We found out that the best way to receive SSENSE promo codes and save some money is definitely to sign up on their official webpage.

 

Is SSENSE Worth It?

With the brand’s well-recognized presence on the market, it is easy to confirm that SSENSE is definitely worth it.
Nevertheless, doesn’t matter how great the brand is there are always minor, or in some cases major, downsides. This SSENSE review has figured them out.

Founded in 2003 by three brothers, Rami, Bassel, and Firas Atallah, this Canadian Montreal-based luxury online retailer has been focusing on delivering high-end designers’ clothing worldwide allowing fashion enthusiasts from all over the world to stay tuned with fashion trends.

In the past 18 years, the company has achieved a lot: from thousands of loyal and satisfied customers to several universal awards and honors. To name a few – Entrepreneur of the year by Ernst&Young in 2014, one of the best 30 global menswear retailers by Matteo Renzi, Italian Prime Minister, and the Business of Fashion in 2014.

Pros

• Cooperation with more than 400 designer brands
• A comparably lower price to other high-end online retailers
• Bi-annual sales lasting for months
• Easy to use website

Cons

• Unreliable shipping
• Slow customer service support

Also recommended to read:

Detailed Review of SSENSE on Comboreviews

SSENSE, expands its offering with the launch of dogwear

Frequently Asked Questions

When does the SSENSE sale start?

SSENSE sales usually last months and occur two times per year, at the end of the Fall/Winter and Spring/Summer collections. Black Friday is another opportunity to get your most-wanted item for a hot price. The best way to stay tuned and keep an eye on when the sales starts is to subscribe to the SSENSE newsletter and follow them on Instagram.

How long does SSENSE take to ship?

As stated on the official SSENSE web page, the standard processing time before shipment is around 2 working days. The brand tries to ship most of their orders the same day they were placed on the website. Don’t forget that orders placed after 11 AM Eastern Time will usually be processed the following working day at 8 AM. The same applies to orders made during weekends and holidays.

Where is SSENSE located?

SSENSE headquarter is based in Montreal, Canada. This location is used for different fashion events and personal shopping appointments. In case you are thinking about giving the company a visit, don’t forget to book an appointment online on their website. After all, SSENSE is an online retailer offering worldwide delivery, therefore fashion enthusiasts in over 100 countries may enjoy the brand’s services from home.

Where does SSENSE ship from?

Since SSENSE is a Montreal-based retailer, all products are shipped from Canada. So, keep in mind that when ordering from the SSENSE official web page you are placing an international order and additional relevant charges and fees will be applied depending on the country where the item should be sent to.

How long does SSENSE take to deliver?

Depending on where you live, the delivery time for SSENSE items varies. It takes about 2 to 5 business days for orders to arrive to their buyers.  You can track your order status by checking out your Order History via a personal account on the SSENSE website. Once your package is sent, the SSENSE support team will email you with a piece of tracking information associated with the courier service.

Who delivers for SSENSE in the USA?

If you are based in the USA, expect your SSENSE item to be delivered by UPS, USPS, FedEx, and DHL. The brand is partnered with these safe, fast and comfortable delivery services allowing you to track your package online.

How to use a coupon code at SSENSE?

To use a promotional coupon code on SSENSE official website, pick up items that you like and add them to your shopping bag. When checking out, you will be asked to enter the coupon code in the field for promotional offers.

Call to mind, that promotional codes cannot be applied for products on sale and are not eligible for a replacement in case they are invalid or expired.

How to contact SSENSE?

Whether you need any assistance with SSENSE products or you would like to leave some feedback, SSENSE customer service is available every day at any time.
You can call +1 877 637 6002 (toll-free), +1 514 600 5818 (for English speakers), +1 514 700 2078 (for French speakers).